You can cancel or change an order within 24 hours of placing it.

You are not entitled to a refund unless you meet the following criteria:

  • Your purchase was not delivered at all.
  • You have received a defective or incorrect product.
  • Not even a day has passed since you placed your order!

If the product you received is not the one you purchased, you have 2 days to return it after receiving your order. If the product is defective, damaged, or incorrect, please email us and we will replace it.

trapstar-italy.com cannot guarantee order changes at any time and reserves the right to manage your transaction. To change your order, please email support@trapstar.fi